Catalogue > Courses
Cisco Sales Essentials
The goal of this training is to provide both Cisco and partner account managers who are new to Cisco with a conceptual understanding of Cisco products and solutions and a conceptual understanding of how to sell those products and solutions. This course is also for Account Managers that need to re-certify as a CSE. £695.00
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Accredited trainers
All courses are delivered by Accredited trainers who are highly experienced in their field.
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Certification available
This course can lead to a Certification.
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Cisco Authorised Learning Centre
As an authorised Cisco Authorised Learning Centre we employ Certified Cisco Systems Instructors and deliver Cisco authorized and approved content
Overview
The goal of this training is to provide both Cisco and partner account managers who are new to Cisco with a conceptual understanding of Cisco products and solutions and a conceptual understanding of how to sell those products and solutions. This course is also for Account Managers that need to re-certify as a CSE.
Prerequisites
The CSE course is considered baseline training for account managers with little or no experience selling Cisco products and solutions is assumed.
Who should attend?
- Account Managers
- Partners/Resellers
What you will learn
After completing this course, students will be able to:
- Recognize Cisco technology groups
- Recognize the following Cisco Solutions:
Campus LAN, Wireless WAN, Optical Networking, IP Telephony / IP Contact Center, Storage Networking, Content Storage, Video, Highs Speed Access (Global DSL and Cable) Security / VPN, Network Management, Service and Support
For each Cisco Solution category listed, account managers will be able to:
- Recognize the main business operational needs which require the solution
- Recognize the general IT solution for the operational needs
- Recognize the Cisco product families and series that make up the Cisco IT solution
- Explain the ROI benefits of the Cisco solution
- Identify probing questions and other strategies which help identify a company’s operational needs in order to position the optimal Cisco solution
- Recognize importance of complete sale
- Recognize how Cisco solutions can combine to meet customer needs
- Recognize AVVID and how it relates to Cisco products and solutions
- Identify Cisco tools and resources available to help account managers succeed
Course content
Introduction
- Course Overview
- Why Cisco?
Solutions
- Campus LAN
- Wireless LAN
- WAN
- IP Telephony
- Security and VPN
- Network Management
- Service and Support
- Optical Networking
- Storage Networking
- Content Networking
- Video
- High-Speed Access
Tools and Resources
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"A thorough course which was quite well paced. The trainer was clear and gave ample assistance when something needed further explanation" Sian Baker
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