Catalogue > Courses

Prerequisites

To fully comprehend the concepts and technologies taught in this course, a working knowledge of LANs, WANs, and IP switching and routing is essential. Basic internetworking skills taught in the Interconnecting Cisco Network Devices training course, or equivalent knowledge, is considered the minimum knowledge needed for this course. The student must also have concluded the CVF Cisco Concept and Fundamentals for CVOICE course 1 day course. From January 2007 this will be included when the course is extended to five day duration. Although this is a packetised voice course, knowledge of the how and whys of the traditional PSTN operations and technologies is required.

Who should attend?

To fully comprehend the concepts and technologies taught in this course, a working knowledge of LANs, WANs, and IP switching and routing is essential. Basic internetworking skills taught in the Interconnecting Cisco Network Devices training course, or equivalent knowledge, is considered the minimum knowledge needed for this course. The student must also have concluded the CVF Cisco Concept and Fundamentals for CVOICE course 1 day course. From January 2007 this will be included when the course is extended to five day duration. Although this is a packetised voice course, knowledge of the how and whys of the traditional PSTN operations and technologies is required.

What you will learn

After completing this course the student should be able to:

• Identify the components, processes, and features of traditional telephony networks that provide end-to-end call functionality
• Describe two methods of call control used on voice and data networks and provide one example of a protocol for each
• List at least five components or capabilities that are required to provide integrated voice and data services in campus LAN, enterprise, and service provider environments
• Select the appropriate analogue voice connection to a Cisco device given the types of analogue connections and their susceptibility to line quality problems
• Choose a voice compression scheme that best suits your needs given the fundamentals of digital voice encoding
• Describe the appropriate signalling method to deploy in a telephony system given the type of signalling: between PBXs; between PBXs and central offices; or specialized, such as ISDN
• Implement an effective method of transporting fax and modem traffic over a Voice over IP network given the standard implementations of fax and the methods used to transport modem traffic

Course content

Module 1

• Introducing Voice Over IP

Module 2

• Configuring VOICE Networks

Module 3

• VoIP Signaling and Call Control

Module 4

• Improving and Maintaining Voice Quality